Order & Delivery Information
At RoyalRaj, we strive to provide a seamless shopping experience from the moment you place your order to the moment your items arrive at your doorstep. Below, you will find detailed information about our order processing, shipping, and delivery policies.
Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that during high demand periods, order processing may take slightly longer.
Shipping Options
We offer several shipping options to suit your needs:
- Standard Shipping: Delivered within 5-7 business days.
- Express Shipping: Delivered within 2-3 business days.
- Next-Day Delivery: Available for select locations. Delivered within 1 business day.
Shipping costs are calculated at checkout based on your selected shipping method and location.
Delivery Partners
We partner with reliable couriers to ensure your products are delivered safely and on time. Our trusted delivery partners include:
- Blue Dart
- DTDC
- India Post
Order Tracking
Once your order has shipped, you will receive an email with the tracking information. You can use this information to track the status of your delivery at any time. For any concerns regarding your order status, feel free to contact our customer support team.
Returns and Exchanges
If you are not completely satisfied with your purchase, you may return or exchange your item within 14 days of receiving it. Please ensure that the product is in its original condition, with tags attached. For more information on returns and exchanges, please refer to our Returns Policy.
Customer Support
Our customer support team is here to assist you with any questions or concerns you may have. Whether you need help with your order, have questions about our products, or need assistance with returns and exchanges, we are here to help.
Gift Wrapping
Make your purchase extra special with our gift wrapping service. For a small additional fee, we will wrap your items in elegant packaging, perfect for any occasion. You can select the gift wrapping option at checkout.
International Shipping
We are pleased to offer international shipping to many countries around the world. Please note that international shipping times and costs may vary based on the destination. Customs fees and import duties may apply and are the responsibility of the recipient. For more information on international shipping, please contact our customer support team.